Pet Care Growth Coordinator
Sales | Customer Experience | Dog Walking | Pet Sitting | Pet Waste Services
Location: Clearwater, Florida
Employment Type: Full-Time (Hourly)
Pay: $18/hour + Uncapped Bonuses & Commissions
Potential Earnings: $40,000–$55,000+ annually based on performance
About Cooper's Scoopers
We're in the business of happy tails.
Cooper's Scoopers is a fast-growing pet care company that helps busy pet parents keep life simple—and yards clean. We provide pet waste removal, dog walking, pet sitting, and drop-in visits, treating every client's pet like our own.
We're looking for a Pet Care Growth Coordinator who loves dogs, loves people, and enjoys turning first-time callers into lifelong clients. If you're known for being friendly, organized, and always following up, this could be the perfect role for you.
This position is part sales, part customer experience, part community outreach, and 100% pet-focused.
What You'll Do
Sales & Customer Growth
- Respond quickly to new leads by phone, text, email, and CRM
- Consistently follow up with prospective customers
- Schedule consultations and recommend the best service plan for each client
- Build relationships with homeowners, HOAs, apartment communities, and local businesses
- Generate new residential and commercial accounts through networking, outreach, events, and partnerships
- Track sales activity and achieve monthly growth goals
Customer Experience
- Serve as the friendly, reliable point of contact for pet parents
- Create a smooth onboarding experience for every new client
- Follow up after services to ensure customer satisfaction
- Encourage online reviews, referrals, and repeat business
- Identify opportunities to introduce additional services
Pet Care Team Support
- Assist with recruiting dog walkers, pet sitters, and pet care professionals
- Help onboard and train new team members
- Support scheduling and daily operations
- Ensure services are delivered safely and professionally
Community Growth
- Represent Cooper's Scoopers at local events
- Build partnerships with veterinarians, groomers, apartment communities, and other pet-related businesses
- Increase brand awareness throughout the community
Compensation
Base Pay: $18/hour
In addition to hourly pay, you'll have the opportunity to earn bonuses and commissions.
Bonus Opportunity | Description |
|---|
Recurring Client Bonus | Earn bonuses for every new recurring customer you bring in |
Pet Sitting Commission | Commission on in-home pet sitting bookings |
In-Home Boarding Commission | Commission on pets staying with one of our sitters |
Commercial Account Bonus | Bonus for securing HOAs, apartment communities, and commercial clients |
Monthly Revenue Growth Bonus | Share in bonuses when the location reaches growth goals |
Referral & Partnership Incentives | Earn rewards for establishing referral partners |
Happy Wagging Tails Bonus | Additional bonuses tied to outstanding customer reviews and satisfaction |
Example Earning Opportunities
- Add 30 new recurring clients in a month and earn significant bonuses
- Secure a commercial partnership and earn additional commission
- Help grow monthly revenue and increase your overall earnings
Your effort determines your earning potential.
What You Bring
- Experience in sales, customer service, hospitality, or business development preferred but not required
- Excellent communication and follow-up skills
- Confidence speaking with customers by phone
- Strong organization and time management
- Positive attitude and willingness to learn
- Genuine passion for animals
- Valid driver's license and reliable transportation
Why You'll Love Working Here
- Join a rapidly growing pet care company
- Help shape the growth of your local market
- Clear opportunities for advancement into leadership
- Uncapped earning potential
- Work with a team that genuinely loves pets and customer service
- Spend every day helping pets and their owners
Your First 90 Days
Days 1–30: Learn the Business
- Learn our services, systems, and sales process
- Respond quickly to every lead
- Begin converting new customers
Days 31–60: Build Momentum
- Generate consistent weekly customer growth
- Develop local partnerships
- Support recruiting and onboarding
Days 61–90: Lead Growth
- Own customer acquisition goals
- Take ownership of the customer experience
- Become a key contributor to the location's success
Employment Requirements
Because we're trusted with clients' homes and beloved pets, we maintain high hiring standards.
Applicants must:
- Pass a comprehensive background check before employment
- Successfully complete an insurance-required random drug test within 30 days of hire
- Maintain a valid driver's license and clean driving record
- Be dependable, trustworthy, and comfortable working independently in clients' homes
- Follow all company safety, service, and pet care standards
Every team member must successfully complete all pre-employment requirements before joining the Cooper's Scoopers team.
Ready to Join the Pack?
If you're looking for a career where you can build relationships, grow a business, and make a difference for pets and their owners every day, we'd love to hear from you.
Apply today and help us create more happy tails. ??